Privacy Policy

UrbanDaash operates urbandaash.com. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us. We believe in full transparency — this is written to be read, not to confuse.

1. What We Collect

 

When you place an order or create an account, we collect the information necessary to fulfil that order: your name, email address, shipping address, phone number, and payment details.

 

Payment information is processed directly by Shopify's secure payment infrastructure and is never stored on our servers. We do not have access to your full card details at any point.

2. How We Use Your Information

 

We use your information to process and fulfil your orders, send order confirmations and tracking updates, respond to customer support enquiries, and — only if you opt in — send promotional emails about new products and offers.

 

We do not use your information for any other purpose without your explicit consent.

3. Who We Share It With

 

We do not sell, rent, or trade your personal information to any third party. We share data only with the service providers essential to operating our store — Shopify (our platform), payment processors, and shipping carriers — all of whom are contractually bound to protect your data and use it only for the purposes we specify.

4. Cookies

 

We use cookies to maintain your session, remember your cart, and understand how customers use our site so we can improve it. You can disable cookies in your browser settings at any time, though this may affect certain store functions such as your cart.

5. Your Rights

 

You have the right to access, correct, export, or delete your personal data at any time. To exercise any of these rights, email us at UrbanDaash@gmail.com and we will respond within 48 hours.

6. Data Security

 

Our store is built on Shopify, which is PCI DSS Level 1 compliant — the highest level of payment security certification available. All data transmitted through our site is protected by SSL encryption. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

7. Changes to This Policy

 

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. Continued use of our store after any changes constitutes your acceptance of the revised policy.

Questions about how we handle your data? Email UrbanDaash@gmail.com — we respond within 24 hours.